06/eighteen/sixteen – Happen to be a faithful, Recurrent flyer customer for over thirty many years. I h ave never seen these poor purchaser service and apathetic attitudes from AA staff. At this time sitting at Miami International, on a transparent sunny saturday early morning, touring with 2 young children attempting to get to Asheville with your airlines (record locator: WCEARA), but our flight to Charlotte was straight away delayed, causing us to miss out on our flight to Asheville, all other flights are whole, we were being despatched Back again through stability due to the fact your staff members on the gate couldn’t (or wouldn’t), help us (that was enjoyable), then had to run back again In advance of we could get to your ticket counter since the flight departure was bumped again up!
My husband And that i were booked for honeymoon to NYC on Nov 9, 2015. Document locator: VDEURG. Within the day we have been to depart, Our flight #4378 was cancelled as a result of no crew. We had been booked for later flight #5738, costing us a half day of holiday vacation. The SECOND flight was then cancelled as a result of upkeep issue. Numerous alternatives were available but almost nothing that might get us to NYC n the 9th. We had garanteed reservations at Hampton Inn, Occasions Square at $317 an evening that were non-refundable as it was fewer than 24 hrs. We ere supplied a flight to Dallas that might get us away from Pensacola late but only if we drove an hour away to Fort Walton Seaside airport. We took it, obtained in late and left following four hrs sleep the following day. That cost us an additional $177.00 in hotel fees. My husband’s luggage never ever arrived in Dallas as we were promised it could- mine took above an hour to discover as it was not around the carousel with the rest of the flights luggage, We got into NYC daily soon after our honeymoon was to begin, with plenty of pressure and value.
My Mother experienced a worst expertise with AA flight.my Mom is 81 yrs.aged lady who doesn't discuss English.We asked for wheelchair assistance due to her arthritis and a language challenge.We had reconfirmed out request prior to her departure and a couple of days before all with each other 4 times.At DFW airport she necessary to modify aircraft.She acquired off the airplane and was instructed to await a wheelchair aid.Just after waiting long time no person arrived to help her.Due to not acquiring a wheelchair guidance on time she missed her connecting aircraft to N.J.Somehow she take care of to acquire a plane but not until following early morning.Agent was helping her for making an arrangement for her to stay right away in the Airport.
My spouse is in a nursing household with Alzheimer’s illness. American is taking advantage of my unfortunate problem by insisting I shell out to transfer his miles to my account even though I am the one particular who continues to be accuring the miles though procuring With all the Gain card. Disgrace on American Airways. A technician can complete this by using a number of strokes in minutes.
I left LGA August 26, 2015 and have my baggage assert ticket but require a replica of my airlinet ticket simply because I arrived property to discover my jewelry and purse ended up missing from my luggage – I have submitted a declare bu they want a duplicate of my ticket and I'm able to’t obtain it – can u send out me a replica of it or tell me how I can discover it — all the things else was in tact practically nothing disturbed apart from these items and purse was laying of top rated and jewelry was in facet pocket
My partner and I had flight reservations for right now (March fifteen, 2014) and after a routine heart scan on Wednesday of this 7 days, he was diagnosed using a significant heart problem. On Friday, March 14, 2014 he had to possess a coronary heart catherization and it had been not possible for us to go on our holiday vacation. I identified as American Airlines Customer Service and was properly instructed “tricky luck”.
On 7/19/2013 I flew by means of American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Well worth airport. I had the worst working experience I've ever experienced with the American Airlines representatives there and when I referred to as customer service they were no help either. Initially, a person of the representatives sent us to the wrong gate; I needed to request a consultant in which our flight can be departing from since a gate variety wasn't on my boarding go. We went on the gate instructed and had been despatched to the incorrect gate, because we had been at the wrong gate we didn't hear our departing flight info creating us to pass up our flight. We went towards the counter asking for a standing of our flight since we had heard nothing, just one AA attendant within the station wasn't ready to glimpse anything at all up mainly because she was typing or performing another thing. I described to her that it had been vital simply because we could miss our flight. She didn’t treatment. Though there was an extended line of people waiting around to talk to the one AA rep out there. I waited in line for as long as I could, I then noticed an AA agent strolling by and I finished her for help, she claimed there was nothing she could do and despatched us to another AA desk. We went to that desk and try this web-site we had been told our plane was appropriate there outdoors on the point of take off and that they would not allow us to over the plane due to the fact should they known as the AA Reps about the aircraft and ask them to await us it tends to make All people crazy?
Your purchaser service representatives are a lot less than helpful. Just after trying to show up at a scheduled for months schooling seminar our flight was canceled creating us struggling to go to. The one thing provided by American Airways were apologies plus a refund of the flight.
scheduling reference MKFCFC I am addressing this letter for you to specific my dissatisfaction about your services regarding the flights referred to over.
I called am. air on three/twenty five/16 to talk to if on the return inter-national flight if I could invest the night at the airplane alter city, (exactly where we initial enter the USA ahead of going on to accomplish the flight dwelling), to relaxation, and select the struggle up the next day Together with the similar ticket to fly home. I’ve accomplished this right before coming residence from Europe with out a difficulty. I also described that I was buying the tickets with my visa points.
Howdy American Airlines, I don’t Assume it is nutritious to carry it in: So I had the worst experience at any time, traveling this time in the course of my excursion to Big apple on 1169 flight DFW LGA five/8/sixteen. First of all, I had seat 22A or a thing, and quickly I am sent right down to The underside of your aircraft to seat thirty. I don’t know the number of trips the aircraft had accumulated, but I need to reported that I couldn't do anything else but look forward to the vacation to finish to vomite (the smell was Awful) couldn't take in, or maybe rest in any way- And that i wasn't the only 1 suffering from that. In addition, I recognize that you experienced new training flight attendants on board, but was also the pilot?
Flight 686 dec 26 2015 My spouse & i were being told the wrong transfer terminal gate in charlotte on airplane about to freeport in lieu of nassau. I went to flight attendant powering counter to explain flight. He checked out me funny when i mentioned nassau smirked in no way looked at my ticket to clarify Place This flight was one hour delayed so there was no rush.
My Pal of mine booked my Mother a reservation from haiti to miami fl I compensated her $three hundred to obtain me the fares nevertheless she didn't instructed me the flight will likely be booking on a nonrevenue flight it was a ridicullus moment for all of us, quesion I have if the seat just isn't assure why did she took the money from me
( Ongoing from remark 191) Furthermore, we had to choose One more day of our excursion to return for the airport three days afterwards to obtain the car we experienced reserved. Once we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and amongst our suitcases apparently under no circumstances created it on to the plane and was still left in Aruba. Whenever we boarded our connecting flight to Boston, I was checked in and unveiled to enter the jetway. Though I was heading onto the jetway, I used to be informed I necessary to return and wait versus the wall while some handed me by. I used to be explained to I required to “consolidate” my belongings. I'd a wallet purse close to my neck towards my physique that measures three inches by five inches. I was explained to I had to acquire it off my individual and place it inside a canvass bag I had. Have you been serious???? On board flight 1783, we have been approached by among the list of rudest stewardesses I've ever encountered in my life named Sheila. This plane was distinct from one other planes we were on, and our “added space” seating evidently would not permit us to put our particular objects beneath the seat before us.